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Online Food Delivery in Australia Continue To Grow: Ubereats, Menulog, Doordash

Updated: Aug 18, 2023

Recent online food delivery stats points to the fact that food delivery will continue to grow. Over 90% of weekly users on online food delivery apps such as Ubereats, Menulog and Doordash use the app for its convenience.

Over 70% of weekly users of online food delivery apps including Ubereats, Menulog and Doordash has a combined household income of more than $150k per year.

More than 95% of the respondents indicate that they know that most restaurants have marked up their menu prices to cover the commissions charged by the online food delivery apps.

Fast food categories such as pizza, burgers and fried chicken have the highest volume of online food deliveries.

Asian food categories such as Chinese, Thai and Vietnamese have the highest average order value ($70 per order).


Top reasons for refunds on food delivery apps are "Missing Items", followed by "Late Deliveries" and "Cold Food".

Over 90% of respondents indicate that the delivery service they receive does affect their rating and impression of the restaurants. This is why it's important for restaurant owners to use their own delivery contractors to deliver the food instead of riders from the food apps. DeliveryTasker is a delivery contractor platform that lets restaurants hire their own delivery contractors for 2 hours or more, on an hourly rate. This gives restaurant owners better control over their delivery times, services and customer satisfaction.


DeliveryTasker is a delivery driver platform where restaurant owners can hire food or pizza delivery contractors for 2 hours or more, paying them a combination of hourly rate plus a small delivery fee, to deliver just for the restaurant.

DeliveryTasker is frequently used by restaurant owners who choose the self-delivery options on Ubereats, Menulog and Doordash to reduce their commissions by over 50%.

Restaurant owners typically hire their own food and pizza delivery contractors to give them more control over their delivery times, improving customer satisfaction.

By taking advantage of the high delivery order volumes from third-party online food delivery apps like Ubereats, Menulog and Doordash, restaurant owners can hire a delivery contractor on an hourly rate to run orders for their own online ordering website, phone orders and orders from Ubereats, Menulog and Doordash. This helps to spread the hourly delivery cost across more orders, keeping cost per delivery low.

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